Terms of Service

Tax Cats Terms of Service

1. Introduction
Welcome to Tax Cats, a tax preparation service operating in British Columbia, Canada. By engaging our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

2. Services Provided 
Tax Cats offers comprehensive tax preparation services, including but not limited to:

  • Preparation and filing of personal tax returns with an emphasis on maximizing the Disability Tax Credit
  • Tax planning and consultancy
  • Representation in dealings with tax authorities

3. Client Responsibilities
To ensure accurate and timely service, clients are responsible for:

  • Providing complete and accurate information and documentation relevant to tax preparation to the best of their knowledge
  • Retaining copies of all submitted documents and correspondence
  • Notifying Tax Cats promptly of any changes in financial circumstances or contact information

Clients acknowledge that Tax Cats and its representatives are not responsible for any misrepresentation made by the client or any other party regarding their family situation, relationship(s), or dependency/support status for any tax year.

4. Limitation of Liability

  • Tax Cats and its representatives are not responsible for any rulings or decisions made by the Canada Revenue Agency (CRA) in relation to any filings or adjustments submitted on the client's behalf.
  • While Tax Cats may guide clients in responding to CRA requests, it is the client’s responsibility to provide any additional information the CRA may request.
  • Tax Cats is not liable for delays, inaction, or issues caused by the CRA or Canada Post in processing any submitted documents or requests.

5. Authorization 
Clients agree to authorize Tax Cats as representatives on their CRA account(s) without an expiry date and will not remove this authorization until all refunds and benefits have been paid. Tax Cats is not responsible for any non-result if it is not listed as an authorized representative.

6. Follow-Up Services 
Tax Cats and its representatives are not responsible for following up with the CRA regarding any online or mailed requests unless explicitly agreed upon as an additional service. Upon the client's request, Tax Cats may follow up on their behalf for an additional fee.

7. Fees and Payment

  • Fees for services are based on the complexity and scope of work required. Clients will receive an invoice outlining the services rendered and associated costs.
  • Payment must be made in full prior to the commencement of work unless another payment schedule is mutually agreed upon in writing. Clients agree to make payments on the arranged date(s) if an alternative payment plan is established.

8. Termination 
Either party may terminate the engagement at any time by providing written notice. Upon termination, the client is responsible for any outstanding fees for services rendered up to the termination date.

9. Changes to Terms 
Tax Cats reserves the right to modify these Terms of Service at any time. Continued use of our services constitutes acceptance of the revised terms.

10. Governing Law 
These Terms of Service are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

11. Contact Information For any questions or concerns regarding these Terms of Service, please contact us at:

Tax Cats
P.O. Box 2241
Invermere, BC V0A1K0
250-341-7880
info@taxcats.ca